What should a technician do if a client reports irritation during the application?

When a client reports irritation during the application of eyelash extensions, the best course of action is to stop the service immediately and assess the situation. This approach prioritizes the client’s safety and well-being. It is crucial for the technician to evaluate the cause of the irritation, which could arise from several factors including an allergic reaction to the adhesive, sensitivity to the materials used, or even an issue with the application technique.

By halting the service, the technician protects the client from potential harm and can provide the necessary care, such as advising them to rinse their eyes with saline solution or applying a calming treatment if needed. This interruption allows the technician to communicate effectively with the client about their discomfort, gauge the seriousness of the situation, and decide on the safest next steps.

In contrast, continuing the service while monitoring, applying soothing gel as a break, or changing adhesives without stopping could exacerbate the irritation or lead to more serious complications. These alternatives do not address the immediate concern and may dismiss the client’s reported discomfort, which is not a best practice in providing lash extension services. Safety and a client-focused approach are paramount in any cosmetology treatment.