What information should be documented after each client appointment?

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Documenting client information after each appointment is a crucial practice for maintaining a high standard of care in eyelash extension services. The correct approach includes recording client preferences, aftercare instructions, and any reactions noted during the appointment.

By documenting client preferences, the technician ensures that future appointments reflect the client’s desired look and comfort level, leading to increased satisfaction and trust. Aftercare instructions are vital to inform clients how to maintain their extensions and avoid damage, enhancing the longevity of the service and preventing potential issues. Noting client reactions—whether they are positive, negative, or neutral—provides insight into how the client responds to the products and techniques used. This information can guide the technician in adjusting services to better suit individual needs and promote a positive experience.

Other options fall short because they either focus on limited aspects of the appointment or do not encompass the full scope of necessary documentation. By capturing all these elements, a comprehensive record is maintained, which is invaluable for follow-ups and continuous quality improvement in client relationships.

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