Before use on a customer, what must be done to robes and linens?

The correct answer is that robes and linens must be laundered before use on a customer. Laundering effectively removes dirt, oils, and potential contaminants that could be transferred from one client to another. This process is crucial for maintaining hygiene and ensuring the safety of customers in a beauty or personal care setting.

While options such as dry cleaning, repairing damages, and disinfection may be important in certain contexts, they do not cover the fundamental necessity of clean linens prior to use. Laundering ensures that the fabrics are not only clean but also free from any chemical residue that might be present in other cleaning methods. Regular laundering is a standard practice in the industry to uphold sanitation protocols and reassure customers of their safety and comfort.